Keyholder

About the role

Torrid is committed to cultivating a welcoming, inclusive and diverse culture. As a Keyholder, you'll support the store management team in achieving company objectives and KPI goals, set the example for The Torrid Connection, and provide a clean, consistent, and inviting store environment.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Sell skills and customer service, encouraging positive customer connections and loyalty
• Support management team in implementing merchandise strategies
• Perform register functions, driving add-on sales
• Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty
• Work a flexible schedule inclusive of holidays, nights, and weekends

Requirements

• Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Flexibility and adaptability to any situation, the environment, challenges, job duties, and work schedules
• Fashion-focused and stay updated on current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends

Qualifications

• Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while creating an amazing customer experience
• Flexibility and adaptability to any situation, the environment, challenges, job duties, and work schedules
• Fashion-focused and stay updated on current trends

Skills

• Customer service skills
• Sales and promotion knowledge
• Merchandise strategy implementation
• Register function proficiency
• Leadership and team management skills

Benefits

• Associate discount 50%
• Additional monthly discount coupon
• Mental health resources
• Sick time*

Pay

• 401K with Company match
• Employee Stock Purchase Program (ESPP)
• Tuition reimbursement

Schedule

• Flexible schedule inclusive of holidays, nights, and weekends

Contact Information

• For more information about Torrid's commitment to diversity and inclusion, visit our careers page.
• To apply, visit our careers website at www.torridcareers.com.

Equal Opportunity Employer

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. For more information, please visit our EEO poster at https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.