Keyholder
Torrid · Savannah, GA · 2 wk ago
Customer ServicePart-time
About the role
Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace where every employee feels valued and empowered. Our stores offer an exceptional shopping experience, and we are committed to supporting our employees in achieving their career goals.
Responsibilities
- Collaborate with the store management team to achieve company objectives and key performance indicators (KPIs).
- Lead by example through strong selling skills and exceptional customer service, fostering a positive shopping experience that encourages customer loyalty.
- Assist in implementing merchandise strategies and maintaining a clean, inviting, and organized store environment.
- Operate the cash register, utilizing product knowledge to drive add-on sales and enhance the shopping experience.
- Assume managerial responsibilities when the store manager is absent, including overseeing store operations and managing staff.
- Work flexible hours, including evenings, weekends, and holidays.
Requirements
- Prior experience in specialty/apparel retail management, particularly in a similar role, with a track record of leading teams to success and achieving high sales performance.
- Ability to handle multiple tasks efficiently in a fast-paced environment while consistently delivering an outstanding customer experience.
- Flexibility to adapt to various situations, environments, challenges, and job duties.
- Stay updated on current fashion trends and styles.
Physical Requirements
- Stand and walk throughout the day.
- Lift and carry items weighing up to 50 pounds.
- Reach for merchandise using various tools and equipment.
Benefits
- 50% associate discount.
- Additional monthly discount coupon.
- Access to mental health resources.
- Paid sick leave.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about the schedule are not specified in the job posting.