Key Lead - Grand Central Mall, Hollister

About the role

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Responsibilities

• Perform Opening and Closing Routines
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Demonstrate Product Knowledge, Brand Awareness, while driving sales
• Build and maintain Visual Displays
• Analyze reporting to inform decision making
• Protect Store Assets & perform Inventory Control
• Represent the Brand and Exemplify Company Culture and Values