Key Lead - Fashion Fair, abercrombie kids

About the role

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates to keep store operations running effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through superior customer experience and team achievement of daily sales goals.

Responsibilities

• Perform opening and closing routines.
• Operate register/point‑of‑sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision‑making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.