Key Holder - Retail | Forest Park

About the role

Key Holder - Retail position in Forest Park, Knoxville, TN 37919. Full-Time/Part-Time opportunity.

Benefits

• Benefits & PTO
• Employee Discount (25% off)
• Performance Based Increases
• Referral Bonuses
• Bonus & Rewards
• Career Growth Opportunities
• Eligible for a 90‑day raise
• Every Sunday off (guaranteed)

Responsibilities

• Assist the Retail Management team with register transactions, including handling cash, credit card payments, and non‑cash purchases to ensure accuracy and security.
• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.
• Support daily operations by assisting with stocking shelves, working clothing racks, and maintaining store presentation to maximize shopping opportunities.
• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off‑shift.
• Model and reinforce KARM Stores mission and values by being Trustworthy, Team‑Minded, and Teachable.

What Success Looks Like

• Customers feel welcomed and valued.
• Transactions are processed accurately and efficiently.
• The sales floor remains organized and stocked.
• Productivity expectations are consistently met.
• Dependability and punctuality are demonstrated.

Qualifications

• Strong communication skills (verbal and written).
• Ability to follow written and verbal instructions.
• Basic computer and point‑of‑sale system skills.
• Ability to work in a fast‑paced retail environment.
• Availability to work Saturdays and flexible shifts.
• Commitment to working respectfully within a mission‑driven workplace.

Physical Requirements

• Performed in a retail environment; may involve standing, walking, bending, reaching, and lifting throughout the shift.
• Ability to remain on your feet for extended periods.
• Frequent lifting, bending, and reaching.
• Ability to lift up to 50 pounds with or without reasonable accommodation.
• Moderate to heavy physical activity may be required.

Pay

Salary range: $16.00 – $17.00 hourly.

Schedule

Store hours: 9 a.m. – 9 p.m.; some Saturdays required; every Sunday off.