Key Holder (Part-Time) @ Westin Copley Place

Job Summary

As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment.

Key Responsibilities And Accountabilities

• Promptly greet store guests and offer assistance to provide quality guest service to everyone who shops in the store.
• Consistently practice suggestively selling to create and increase sales by using open-ended questions to engage the guest in conversation, suggesting promotional items and attempting to add on to every sale.
• Knowable about the store’s products, including current sales and promotions, the store’s sales targets, key performance indicators (KPI goals), and new products.
• Maintain company presentation standards by following guidelines for merchandise display, store cleanliness, receiving merchandise shipments, replenishing, and making sure product is rotated when re-stocked.
• Follow Event Network and hotel appearance and dress standards.
• Process all transactions in the cash register system in an accurate and efficient manner, including cash and credit card payments, employee discounts, guest room charges, hotel property charges.
• Complete store paperwork and other procedures required for the operation of the store, such as printing register reports, performing cycle counts, and opening and closing store procedures.
• Recognize security risks and protect company and store assets. Know how to prevent and properly handle situations which could result in loss to the store and company.
• Follow all applicable state and federal laws and company policies and procedures for store operations, time keeping procedures, hotel, loss prevention, and human resources policies and procedures.
• Work together as a team with all staff to achieve store goals and contribute toward creating a positive work environment.

Skills / Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Mercandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Physical Demands

The Key Holder Associate must frequently lift and/or move up to 40 pounds. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Key Holder Associate must have the ability to read, count and write accurately to complete all required paperwork.

Pay Rate

$16.25/hour

Benefits

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.