Key Holder Part-Time

About the role

The Key Holder is a key employee in maintaining good customer service. This role supports the operation of a profitable business through successful floor supervision, including opening and closing shop responsibilities, and reports to the Store Manager.

Responsibilities

• Serve customers and accurately record all sales
• Assist with merchandising responsibilities: stocking, pricing, and keeping the store neat, clean, and organized
• Drive business by reacting to customers' needs and wants, and suggestively sell using strong product knowledge
• Effectively communicate with store management and provide constructive feedback
• Respond well to feedback from management and follow directives
• Identify problems and properly report them
• Arrive on time and be floor ready
• Participate in store and management meetings
• Assist in tagging new merchandise and restocking sold items
• Maintain a professional phone presence when calling clients
• Keep the store visually enticing, neat, clean, and organized
• Respond promptly to emails from management while working
• Complete assigned lessons and quizzes
• Receive and process transfer orders and RTVs
• Open and close the store
• Understand surrounding retail competition
• Abide by Clare V. policies and procedures
• Prioritize workload to maximize efficiency and minimize impact on customer experience
• Seek creative solutions to challenges
• Maintain a healthy work environment

Requirements

• High School diploma or equivalent combination of education and sufficient work experience
• 1+ years of retail experience
• Strong verbal and written communication skills
• Strong eye for fashion
• Ability to perform effective selling techniques to achieve sales and repeat business
• Basic computer skills
• Physical ability to lift, carry, and move a minimum of 40 lbs, including fixtures and product
• Ability to work a flexible schedule, including holidays and weekends
• Ability to open and close a store
• Able to travel to other stores within the market/region

Benefits

• Paid sick time to help you recover
• 401(k) with company match to help you build a strong financial future
• Quarterly Gratis for product purchases
• Employee discounts