Key Holder Part-Time

About the Role

Join the Claire’s team and drive sales in a fast-paced retail environment focused on self-expression, creativity, and the latest trends. This part-time manager opportunity is ideal for someone who loves engaging with customers, leading a team, and delivering exceptional in-store experiences.

Responsibilities

• Crush sales goals by delivering next-level customer experiences, upselling accessories, and promoting current offers to drive revenue.
• Become a piercing expert through comprehensive training—conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions or concerns.
• Maintain an Insta-worthy store with eye-catching displays, organized inventory, and easy-to-shop layouts.
• Support the Store Manager by motivating the team, sharing sales tips, and fostering a positive, high-energy atmosphere.
• Showcase Claire’s products and services while staying updated on fashion and social media trends to help customers find their perfect style.
• Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
• Encourage customers to share their new accessories and piercings on social media, creating shareable moments.

Requirements

• At least one year of retail experience, ideally with leadership or sales-driving responsibility.
• Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
• Proficiency in operating a POS system to facilitate transactions and manage sales efficiently.
• Completed some high school; retail management experience is a plus.
• Physical ability to stand for scheduled shifts, lift 11-35kg (25-75lbs), bend, stoop, reach, and climb ladders or step stools.
• Strong verbal and written communication skills for interacting with customers, employees, and management.
• Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
• Passion for fashion and staying up-to-date with the latest trends to enhance the customer experience.
• Self-motivated, organized, and capable of working independently when needed.
• Alignment with Claire’s values: teamwork, compassion, integrity, customer delight, diversity, and self-expression.

Skills

• Sales-driven with a customer-first mentality.
• Social and digital savvy—knowledge of trends and how to translate them into customer experiences.
• Leadership and team collaboration to create a positive, high-energy work environment.
• Ability to create curated fashion looks with products during shifts.

Benefits

• Epic employee discount on the latest accessories.
• Opportunities for promotions and career growth.
• Work in an upbeat, inclusive, and supportive environment where your personality shines.
• For part-time employees: voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave in required states (e.g., Washington employees accrue 1 hour of paid sick time for every 30 hours worked).