Key Holder - Cosmetics Company Store - Part Time - Cincinnati Premium Outlets - Monroe, OH

About the role

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth, efficient store operations.
• Use coaching and mentoring skills to lead by example, modelling behaviors needed for inspirational, authentic, personalized customer service to achieve sales and service targets.
• Perform start‑of‑day and end‑of‑day cash reconciliation.
• Open and close the store on a rotating basis.

Qualifications

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening/closing the store (desirable).
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets (desirable).
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced environment.
• Previous experience with retail point‑of‑sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to interview.

Benefits

• Eligibility for a highly competitive bonus program.
• Health insurance coverage (medical, dental, vision).
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education‑related programs.
• Paid holidays and vacation time.
• Many benefits subsidized or fully paid by the company.

Pay

Pay Range: The anticipated hourly range for this position is $17.00 to $20.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range