Key Holder

Job Description

What to expect when you work here

• Provide every customer with a great experience
• Maintain a strong sense of product knowledge and provide in-depth information on product features and benefits
• Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates

Aim For The Podium

• Ensure the RevZilla brand is maintained through exceptional service and continued focus on improving the in-store customer experience
• Serve as an essential sales leader for the store, achieving daily sales objectives
• Maintain store cleanliness, seasonal and fill-in merchandising, and displays
• Maintain an expert level of knowledge on RevZilla’s product offerings by consistently seeking out training and sharing new trends and product knowledge with customers

Take Risks; Wear a Helmet

• Improve the operational efficiency of RevZilla’s retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared

Share The Road

• We take the health, safety, and wellness of our employees seriously
• Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real

• Create memorable experiences for our customers
• Work in an industry that you are passionate about
• Have a varied riding portfolio and share your stories from the road, the track, or the dirt with our customers

Qualifications

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years + of sales or customer service experience
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems
• Motorcycle riding, knowledge, or interest

Additional Information

RevZilla provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.