Key Holder

About the role

Petco is dedicated to improving lives by supporting pets and their owners. We strive to provide everything pets need to live their best lives, from food and toys to veterinary care and support.

Responsibilities

• Pet First: Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
• Foster the Fun: Deliver friendly, knowledgeable, and solution-oriented service to every customer. Support and supervise store partners, helping maintain productivity and positive morale.
• Let's Go!: Open and close the store while following all cash handling, safety, and security protocols. Support daily store operations including sales, task execution, and recovery. Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.

Requirements

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Leadership and supervisory experience.
• Problem-solving and decision-making skills.
• Mathematics and cash handling experience.

Benefits

• Petco offers comprehensive health and financial benefits, including a 401(k) plan, incentives, and paid time off.
• The company is committed to creating a diverse and inclusive workplace.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role requires flexibility and availability to support Petco's operating hours, including evenings, weekends, and holidays.