Key Holder

About the role

IT’SUGAR is expanding rapidly with over 100 locations nationwide, aiming to provide a joyful shopping experience. We offer an unconventional twist on traditional candy store goods, a vibrant ambiance, and passionate, energetic staff.

Responsibilities

• Deliver exceptional customer service
• Assist customers with requests and inquiries
• Follow the SUGARTAINMENT customer engagement model
• Maintain a clean and organized sales floor
• Operate POS/register to cash out customers
• Achieve sales goals
• Sell products effectively by explaining benefits, features, prices, quality, and value
• Support store operations by maintaining cash handling records, opening and closing procedures, merchandising displays, and assisting with special events and promotions
• Work independently or with minimal supervision
• Embody core values of positivity, playfulness, presence, and making a difference

Requirements

• Must be 18 years of age or older
• Education: High School diploma or equivalent preferred
• Experience: 6 months in a similar retail role preferred
• Flexible schedule including days, evenings, weekends, and holidays
• Ability to use a POS/cash register
• Standing, walking, reaching, talking, hearing, lifting up to 25 lbs., and lifting up to 50 lbs. with assistance
• Ability to work alone or with minimal supervision

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% Employee Discount
• Perk Spot discounts on various services
• 401(k) with company match starting after 60 days of employment
• Employee Assistance Program