Key Holder

Job Description

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Aim For The Podium

We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.

Stay Up-to-Date

You can expect to stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base.

Take Risks; Wear a Helmet

It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas. Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road

We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members.

Do the Right Thing, Always

Your actions should reflect our core values and principles. You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal.

Keep It Real

A friendly and upbeat personality is a must. Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products.

Qualifications

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years + of sales or customer service experience
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.