Key Holder

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

About the role

The Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations.

Responsibilities

• In the absence of the Store Manager and the Assistant Manager, oversee all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensure outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Process purchases at the register.
• Adhere to all company policies.
• Support the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Perform any other related duties as directed by the Store Manager.

Requirements

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds)

Schedule

• Days, evenings and weekends

Pay

The expected wage range for this role is between $17.50 to $18.50 per hour.

Benefits

• Dynamic and friendly work environment
• Flexible Schedule
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Employee and family assistance program
• 401 k
• Cool contests
• Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.