Key Custodian (Swing Shift)

Responsibilities

• Generate warranty keys, key payloads, and related outputs using PC-based tools within a secure, partnered environment.
• Handle key parts in strict accordance with established security procedures, including cross-signing keys.
• Use PC-based tools to identify and process transactions stuck on terminals, ensuring timely resolution.
• Accurately maintain logs of all daily activities, ensuring records are complete, current, and audit-ready.
• Adhere to all security and compliance protocols governing access, handling, and documentation within the secure room.
• Track daily tasks and document updates using Jira Cloud.
• Collaborate closely with a partner during all key operations, following dual-control procedures at all times.

Qualifications

• Collaborative team player; comfortable working in a partnered, secure environment where dual-control procedures are required.
• Proficient in Microsoft Office Suite and Teams; comfortable with day-to-day PC use.
• Detail-oriented and analytical; able to follow and enforce strict procedures with a high degree of accuracy.
• A clear, professional communicator with internal and external stakeholders, including those with technical backgrounds.
• Able to learn and use Jira Cloud for tracking daily tasks and documenting updates.
• Basic interest in AI tools (e.g. Claude, Copilot, ChatGPT, Gemini) to improve workflow efficiency.
• Prior experience in a secure operations, key management, or payments environment is a plus but not required.

Benefits

We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solutions around the world. We strive for excellence in our products and services, and are obsessed with customer happiness.

Schedule

This is a swing shift position (Monday through Friday, 11:00am to 7:30pm PST, in our Rocklin, CA office).