Key Carrier Coordinator

Job Description

The Key Carrier role at TJX Companies is an elevated extension of the Coordinator role. Key Carriers alternate between these roles based on store needs, primarily performing the Coordinator role but occasionally taking on a leadership role as a Key Carrier.

• Maintains all aspects of the store, including customer service and store operations.
• Acts as Manager on Duty, adhering to company policy and procedure.
• Prioritizes tasks and addresses immediate customer service issues.
• Coaches Associates and ensures they adhere to operational procedures.
• Communicates with management and Associates to set and address priorities.
• Provides feedback, recognition, and coaching to Associates.
• Trains Associates to increase effectiveness and promotes credit and loyalty programs.
• Supports and participates in shrink reduction goals and programs.
• Maintains a safe environment and promotes safety awareness.

Who We're Looking For

• Able to work a flexible schedule, including nights and weekends.
• Team player, effective with peers and supervisors.
• Knowledgeable about company standard software, systems, and procedures.
• Proven problem-solving skills.
• Able to coach, delegate, and follow-up on multiple tasks.
• Quickly acts under challenging circumstances and multi-tasks.
• Excellent communication and organizational skills with attention to detail.
• One year retail experience, six months leadership experience.

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) with associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Starting Pay Range

The starting pay range for this position is $15.25 to $15.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.