Key Carrier/Closing Manager- Mountain Green
Lees Marketplace · Mountain Green, UT · 3 wk ago
FinanceFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
First, "Position Summary" paragraph: that's about the role. So we can have
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
First, "Position Summary" paragraph: that's about the role. So we can have About the role
with that paragraph.
Then "Primary Position Duties" and subheadings: "Key Duties and Responsibilities:" then bullet list. Also Guest Service, Community Engagement, Product Handling, Cleanliness and Safety, Cash Handling, Team Collaboration. Those are responsibilities. So we can combine under Responsibilities
with a - list of duties. Must preserve all details. We need to list each duty as separate
- . The posting includes many sentences; we can break them into list items.
We need to avoid duplication. Let's extract duties:
From "Primary Position Duties Key Duties and Responsibilities:" list:
- Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business.
- Serve as the Manager-on-Duty in the absence of the Store Director or other leadership, overseeing all departments and maintaining store-wide accountability.
- Support daily store operations by assisting with receiving deliveries, stocking, merchandising, and maintaining store cleanliness and organization.
- Provide hands-on leadership by working alongside team members, setting the pace, and supporting task completion across all departments.
- Ensure guest service standards are upheld by assisting customers, resolving concerns, and fostering a friendly and helpful shopping environment.
- Monitor and delegate tasks left by department managers to ensure they are completed correctly and on time.
- Respond to urgent issues or incidents (e.g., equipment failure, staffing concerns, customer complaints) with sound judgment and professionalism.
- Communicate effectively with store leadership by reporting key updates, issues, or successes from shifts.
- Promote a safe, clean, and efficient work environment, addressing safety concerns and following proper protocol at all times.
- Mentor and support team members, helping to build a positive and productive team culture.
Then "Guest Service:" list:
- Greet and assist guests in a friendly and courteous manner.
- Provide knowledgeable answers to guest inquiries.
- Address customer complaints and inquiries in a professional manner, resolving issues promptly.
- Promote and exemplify a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with guests and team members.
- Provides excellent guest service by acknowledging guests promptly and resolving matters accurately.
- Prepares and processes the guest’s requests promptly and finalizes their purchase in a friendly manner.
- Displays excellent problem solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
- Be familiar with, and assist customers with use of, Lee’s Marketplace website.
"Community Engagement:":
- Foster relationships with local vendors and community organizations to enhance store presence and customer loyalty.
- Participate in community events and promotions to drive traffic to the store.
"Product Handling:":
- Stock shelves and maintain displays according to store standards.
- Assist the Grocery Manager with overseeing product placement and merchandising efforts to enhance the shopping experience.
- Ensure product freshness by watching for, and teaching team members to watch for, quality in production, rotating stock and checking expiration dates.
- Assist in unloading deliveries and organizing stock rooms as needed.
- Package and label products using a computer program.
- Analyze sales data to identify trends and develop strategies to improve performance and achieve sales goals.
- Monitor inventory levels, assist with ordering processes, and minimize shrinkage.
- Assist in conducting regular inventory audits to ensure accuracy and availability of products.
"Cleanliness and Safety:":
- Maintain a clean and organized work area.
- Follow and implement all safety and sanitation procedures.
- Report any safety hazards or equipment issues to management.
- Adhere to all food safety and sanitation regulations, including maintain a valid food handlers permit.
- Maintains full knowledge of all company safety and accident prevention policies.
- Ensure safety of all team members through proper training and follow-up of safety policies.
- Responsible for accident reporting for team members as well as guest accidents in a timely manner.
"Cash Handling:":
- Willing to assist the Frontend by being a backup Cashier during rushes
- Operate POS system efficiently and accurately.
- Confidently accept various forms of payment, including cash, card, check, WIC, and EBT
- Follow store policies on coupons, returns, exchanges, and refunds.
- Ensure the security of cash and other financial transactions.
- Handle money responsibly, including drawer counts and change accuracy.
"Team Collaboration:":
- Work cooperatively and communicate effectively with team members to achieve store goals.
- Encourage all team members to reach the highest level of teamwork and guest service at all times.
- Communicate and support the Lee’s MarketPlace Mission statement and Core Values
- Work closely with the Store Director/Asst. Store Director and other department managers to ensure cohesive store operations.
- Participate in team meetings and training sessions.
- Assist other departments as needed.
- Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
- Work with team to ensure products are sold well before their expiration date.
- Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.
- Has knowledge of and complies with all company policies, procedures, programs, and directives.
- Refers to Team Member Handbook continually to ensure policies and procedures are followed.
- Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
- Maintain good order and productivity through appropriate coaching and proper documentation of these procedures.
- Maintain consistency with coaching procedures among team members.
- Be a professional example for all team members to follow.
Now "Position Requirements" includes Age Requirement, Availability, Physical Requirements, Tools And Machinery, Education Or Skills.
We need sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have to decide what goes where. The posting includes "Position Requirements" with subparts: Age Requirement, Availability, Physical Requirements, Tools And Machinery, Education Or Skills (which includes Education and Experience, Skills and Abilities). Also "Benefits" section later.
We need to map to headings: Requirements (maybe age, availability, physical requirements, tools). Qualifications (education/experience). Skills (skills and abilities). Benefits (benefits). Pay (compensation). Schedule (availability maybe but we already have availability under Requirements; but schedule heading only if posting actually states schedule details. It does: "Availability: 6:00am-11:00pm any day Monday-Sunday. Holidays and Weekends required." That's schedule info. So we could put schedule under Schedule heading. But we also have Availability under Requirements; we need to avoid duplication. Better to put schedule details under Schedule heading, and maybe keep age/physical/tools under Requirements. Qualifications: education/experience. Skills: skills and abilities. Benefits: benefits. Pay: compensation (competitive hourly wage, paid time and a quarter on Sundays). Also maybe mention benefits packages.
We must not invent sections with filler. So we need to ensure each heading has real content.
Let's extract:
Age Requirement: 21yrs+
Availability: 6:00am-11:00pm any day Monday-Sunday. Holidays and Weekends required.
Physical Requirements: list of abilities.
Tools And Machinery: list.
Education Or Skills: Education and Experience: High school diploma or equivalent (Required). 3+ years previous experience in retail (Preferred). Experience in managing inventory and controlling costs. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications. (Preferred)
Skills and Abilities: list.
Benefits: "Compensation: Competitive hourly wage. Paid time and a quarter on Sundays Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.10% discount, restrictions applyAce Hardware Discount at Lees Ace Hardware locationsPaid Time Off to those who qualify Work Environment: Friendly and supportive team atmosphere.Opportunities for career advancement and professional development.Safety forward atmosphereInnovative, supportive, and input driven management team."
We need to separate Pay and Benefits. Pay: Competitive hourly wage. Paid time and a quarter on Sundays. Benefits: health insurance, disability plans, EAP, 401k, supplemental insurances, 10% discount, Ace Hardware discount, Paid Time Off.
Work Environment maybe part of Benefits or separate but we don't have a heading for Work Environment; we could include under Benefits as extra bullet.
We must not include EEO etc.
Now produce HTML.
Structure:
About the role
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities. The Assistant Manager/Key Holder plays a key role in supporting overall store operations and ensuring a smooth guest experience. During the day, this position may assist in opening the store, receiving deliveries, supporting the Grocery Manager with task delegation in center store, and offering hands-on help across all departments as needed. In the evenings, the Assistant Manager/Key Holder assumes responsibility for total store operations in the absence of the Store Director and other senior leadership. This includes overseeing departmental performance, ensuring tasks assigned by department managers are completed, maintaining high standards of guest service, addressing guest concerns, and executing proper closing procedures—such as powering down equipment, securing the building, and locking the store for the night. This role is an excellent opportunity for individuals looking to build their leadership skills and gain hands-on experience in grocery retail operations.
Responsibilities
- Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business.
- Serve as the Manager-on-Duty in the absence of the Store Director or other leadership, overseeing all departments and maintaining store-wide accountability.
- Support daily store operations by assisting with receiving deliveries, stocking, merchandising, and maintaining store cleanliness and organization.
- Provide hands-on leadership by working alongside team members, setting the pace, and supporting task completion across all departments.
- Ensure guest service standards are upheld by assisting customers, resolving concerns, and fostering a friendly and helpful shopping environment.
- Monitor and delegate tasks left by department managers to ensure they are completed correctly and on time.
- Respond to urgent issues or incidents (e.g., equipment failure, staffing concerns, customer complaints) with sound judgment and professionalism.
- Communicate effectively with store leadership by reporting key updates, issues, or successes from shifts.
- Promote a safe, clean, and efficient work environment, addressing safety concerns and following proper protocol at all times.
- Mentor and support team members, helping to build a positive and productive team culture.
- Greet and assist guests in a friendly and courteous manner.
- Provide knowledgeable answers to guest inquiries.
- Address customer complaints and inquiries in a professional manner, resolving issues promptly.
- Promote and exemplify a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with guests and team members.
- Provides excellent guest service by acknowledging guests promptly and resolving matters accurately.
- Prepares and processes the guest’s requests promptly and finalizes their purchase in a friendly manner.
- Displays excellent problem solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team
About the role
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities. The Assistant Manager/Key Holder plays a key role in supporting overall store operations and ensuring a smooth guest experience. During the day, this position may assist in opening the store, receiving deliveries, supporting the Grocery Manager with task delegation in center store, and offering hands-on help across all departments as needed. In the evenings, the Assistant Manager/Key Holder assumes responsibility for total store operations in the absence of the Store Director and other senior leadership. This includes overseeing departmental performance, ensuring tasks assigned by department managers are completed, maintaining high standards of guest service, addressing guest concerns, and executing proper closing procedures—such as powering down equipment, securing the building, and locking the store for the night. This role is an excellent opportunity for individuals looking to build their leadership skills and gain hands-on experience in grocery retail operations.
Responsibilities
- Open and/or close the store according to company procedures, including securing the building, setting alarms, and preparing registers and departments for business.
- Serve as the Manager-on-Duty in the absence of the Store Director or other leadership, overseeing all departments and maintaining store-wide accountability.
- Support daily store operations by assisting with receiving deliveries, stocking, merchandising, and maintaining store cleanliness and organization.
- Provide hands-on leadership by working alongside team members, setting the pace, and supporting task completion across all departments.
- Ensure guest service standards are upheld by assisting customers, resolving concerns, and fostering a friendly and helpful shopping environment.
- Monitor and delegate tasks left by department managers to ensure they are completed correctly and on time.
- Respond to urgent issues or incidents (e.g., equipment failure, staffing concerns, customer complaints) with sound judgment and professionalism.
- Communicate effectively with store leadership by reporting key updates, issues, or successes from shifts.
- Promote a safe, clean, and efficient work environment, addressing safety concerns and following proper protocol at all times.
- Mentor and support team members, helping to build a positive and productive team culture.
- Greet and assist guests in a friendly and courteous manner.
- Provide knowledgeable answers to guest inquiries.
- Address customer complaints and inquiries in a professional manner, resolving issues promptly.
- Promote and exemplify a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with guests and team members.
- Provides excellent guest service by acknowledging guests promptly and resolving matters accurately.
- Prepares and processes the guest’s requests promptly and finalizes their purchase in a friendly manner.
- Displays excellent problem solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team