Key Carrier - Canton

Responsibilities

• Assist the management in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
• Maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Suggest sales training programs and techniques
• Communicate with customers and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Enforce adherence to company’s policies and guidelines
• Act as store’s representative and set an example for staff
• Process return transactions

Requirements

• Proven experience as a member of management or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude

Qualifications

• 0-1 years management/leadership experience (preferred)
• 1-2 years retail experience (preferred)
• High School Diploma, GED, or equivalent

Pay

$15/hour or commensurate with experience

Schedule

Able to work a flexible schedule: evenings, weekends, and holidays required

Part time hours available