Key Carrier

Job Description

The Key Carrier role at TJX Companies is an elevated extension of the Coordinator role. Key Carriers alternate between these roles based on store needs, primarily performing the Coordinator role but occasionally taking on a leadership role as a Key Carrier.

• Maintains all aspects of the store, including customer service, confidentiality, and adherence to store plans.
• Manages immediate customer service issues and provides coaching to Associates.
• Ensures accurate Associate coverage and adherence to operational procedures.
• Communicates with management and Associates to set and address priorities, providing progress updates.
• Provides feedback, recognition, and coaching to Associates.
• Promotes associate training needs to enhance effectiveness.
• Maintains compliance with labor laws, policies, and procedures.
• Supports and participates in shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Who We're Looking For

• Able to work a flexible schedule, including nights and weekends.
• Team player, effective with peers and supervisors.
• Knowledgeable about company standards and able to solve problems.
• Able to handle multiple tasks and respond quickly to changes.
• Excellent communication and organizational skills with attention to detail.
• One year of retail experience and six months of leadership experience preferred.

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) with employer contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Starting Pay Range

The starting pay range for this position is $17.50 to $18.00 per hour. The actual starting pay is determined by relevant skills, qualifications, and experience.