Key Accounts Manager - Healthcare (NorCal, OR, & WA) (San Francisco, California, United States)

About the role

As a high-performing contributor, the Key Accounts Manager - Healthcare serves as the primary point of contact for assigned Healthcare accounts. This role is responsible for developing and maintaining relationships with key accounts, driving revenue growth, and ensuring overall client satisfaction.

Responsibilities

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in-person and/or virtual sales calls to make presentations, quote prices, and close sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within key accounts.
• Facilitate effective communication between internal teams and key accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company, customer, and industry practices, standards, and trends.
• Perform high-quality analysis consistently.
• Perform other duties as needed.
• The ability to lift 50 pounds regularly.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4-6 years’ relevant experience or equivalent education and/or experience.
• 2+ years’ experience in account management or field sales preferred.

Skills

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem-solving, and organizational skills.
• Strong presentation skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Pay

Expected base pay rates for the role will be between $100,000 and $140,000 per year at the commencement of employment. Base pay is determined on an individualized basis and is part of a compensation package that may include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and company-sponsored benefit programs.