Key Accounts Manager

Key Responsibilities

• Serve as a key partner for strategic channel accounts
• Provide inMusic with sell-through analysis, revenue projections, and other business insights
• Support planning through forecasting, inventory management, product transition analysis, and customer business reviews to identify growth opportunities and optimize channel performance
• Partner with sales team and customers to execute promotions, manage operational requirements, and support strategic initiatives that drive revenue and profitability
• Operational planning and cross-functional coordination for new product launches and product lifecycle initiatives
• Develop inventory forecasts, channel readiness plans, and deliver launch support materials to enable successful market introductions
• Manage product transitions and lifecycle performance to optimize inventory, channel execution, and revenue opportunities
• Plan promotional programs to maximize revenue, profitability, and ROI
• Assess promotional performance through margin, scanback, pricing, funding, and competitive market analysis
• Partner with sales team to develop data-driven promotional recommendations that support customer objectives and business growth

Required Education & Experience

• 5+ years of experience in account management, sales operations, or a related discipline
• Account management experience supporting Guitar Center or Sweetwater preferred
• Demonstrated understanding of the music products industry
• Strong understanding of sell-through analysis, inventory management, pricing strategy, and promotional planning
• Experience managing multiple projects and priorities in a fast-paced environment
• Excellent written, verbal, and interpersonal communication skills

Required Technical Experience

• Proficiency with Microsoft 365 including Excel, Power BI, Copilot, Teams, OneDrive, Outlook; including complex formulas, pivot tables, power query
• Experience leveraging Power BI and analytics tools to identify trends, develop insights, measure performance, sell-through analysis, and reporting
• Knowledge of inventory planning, sales forecasting, experience developing reports and vendor build sheets
• Understanding of the music technology industry, including hardware and software ecosystems, is highly desirable