Key Account Manager - Warehouse Distribution
About the role
The Key Account Manager (KAM) is responsible for connecting regional and/or national distributors and Axalta Coating Systems. The KAM anticipates and understands customer needs by liaising and advocating to manage and satisfy those needs, at reasonable economic cost to Axalta. The role is responsible for revenue growth, strategic business plans, demand planning, adherence to policy standards and profitability. The role works with a high sense of urgency and demonstrates ownership, commitment, and accountability to Regional and Axalta goals.
Key Responsibilities
- Build relationships amongst the distributor’s leadership team, including the CEO, Regional VP’s, Regional managers and District Managers.
- Develop 3 X 3 relationship management plan involving key team members at Axalta to secure solid long-term connections with the distributor.
- Develop a business plan through processes which enables the growth objectives of both the distributor and Axalta. This plan should include the following: annual growth projections; demand process planning; regional business plans; organizational development objectives; training and learning objectives; pipeline development and management; team alignment; market prioritization; new markets.
- Integrate activities of Axalta’s Strategic Sales team into a working sales process with the distributor. Ideally, this includes support and development of the distributor’s sales organization.
- Work with Axalta’s Distribution Director to identify and launch new market opportunities which include all trade and commercial brands.
- Coordinate and facilitate quarterly strategic review meetings between the customer and Axalta’s sales management team.
- Utilize appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customers.
Job Requirements
- An experienced sales professional with Automotive Refinish background and a proven track record of successful customer support.
- Bachelor's Degree and/or 5 + years industry experience required with a track record of achieving sales goals.
- 5+ years of selling and retention experience selling to or managing relationships with top-tier distributors preferred.
- Strong business acumen / financial knowledge.
- Excellent verbal, written, interpersonal, relationship building and presentation skills.
- Strong organizational and time management skills.
- Self-disciplined and able to perform effectively in unstructured and autonomous conditions.
- Presents oneself in professional manner throughout all levels of the organization and considers how actions will affect customers.
- Strong team player and actively seeks opportunities to support territory activities and meet customer needs.
- Demonstrates effective written and oral communication skills.
- Cumptent computer skills, proficient with MS Office (Word, Excel, PowerPoint).
Axalta
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals. Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review. Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.