Key Account Manager - South Central

Role Summary

The Key Account Manager is responsible for planning and executing account-level engagement strategies for a defined set of priority accounts. The role focuses on understanding account dynamics, aligning engagement to stakeholder needs, and working with cross-functional partners to support consistent, compliant execution.

Primary Responsibilities

• Develops and executes account plans for a portfolio of priority accounts, aligning engagement strategies to account dynamics, stakeholder roles, and patient care pathways
• Applies approved strategies, tools, and resources to address account-specific opportunities and barriers while remaining aligned with company direction and compliance standards
• Prioritizes activities within assigned accounts to optimize customer experience and support effective adoption across the care continuum
• Targets stakeholder engagement based on stakeholder type including clinical, operational, and administrative decision-makers to drive agreement decisions with multiple stakeholders
• Supports Medical-led scientific, clinical, and value-based engagement through coordination with Medical partners and other cross-functional colleagues
• Buys into the Dyne Regional Team, supporting shared regional goals through collaboration, alignment, and disciplined execution
• Collaborates closely with colleagues across Commercial, Medical, Market Access & Patient Services, Patient Advocacy, and Compliance to support account objectives and improve patient access and experience
• Willing to serve as an Account point of contact, while still partnering with internal team to share account insights, trends, and execution learnings to inform broader strategy and enhance cross-functional alignment

Education And Skills Requirements

• Bachelor’s degree required; advanced degree in a scientific, clinical, or business discipline preferred
• 8+ years of experience in biotech or pharmaceutical field roles, with demonstrated success in hospital/academic medical centers, strategic sales, or medical-adjacent commercial roles
• Children’s hospital experience a plus
• 4+ years of experience working in rare neuromuscular disease markets including buy/bill infused products preferred
• High degree of understanding/learning of a complex biologic process for healthcare administered treatments
• Demonstrated ability to tailor engagement approaches to multiple stakeholder types using approved resources and materials and navigate complex patient situations in a thoughtful & compliant manner, that comes with a rare disease environment
• Proven ability to succeed in a matrixed, team-based field environment, collaborating across functions to achieve shared regional objectives
• Strong understanding of patient care pathways, access considerations, and the specialty healthcare landscape
• Specialty product launch experience a plus
• Excellent communication, business acumen, analytical, and organizational skills

MA Pay Range

$190,000 - $225,000 USD