Key Account Manager - Food Processing & Packaging Equipment

About the role

At MULTIVAC U.S., you’re part of a purpose-driven organization committed to delivering innovative, reliable solutions that help our customers succeed. We believe that our people are the foundation of our success, which is why we foster an environment where you can make a meaningful impact to world-class solutions, grow alongside an empowered and collaborative team aligned around shared goals, and be supported by a professional culture rooted in respect, accountability, and continuous improvement. Here, your contributions matter, your voice is heard, and your career has room to thrive.

This position will travel approximately 3-4 days a week with the remainder of the time being spent in the office to ensure proper preparation and follow-up. Candidates must be located within reasonable driving distance of a major airport.

Responsibilities

• Develop and implement sales strategies to meet customer needs, drive profitable sales volume, and achieve key metrics.
• Maintain and expand relationships with key accounts, and cross-collaborate with various departments (e.g., sales administration, customer service) to maintain and further develop relationships with such accounts.
• Provide all necessary information and documentation for the completion of sales proposals and orders. Prepare detailed proposals/quotes according to customer requirements. Take responsibility for managing customer expectations as they relate to the order process.
• Leverage resources such as CRM, marketing tools, demonstration facilities, and support staff to further the sales process.
• Participate in the strategic account planning process in which financial targets, performance objectives, and account management standards are established.
• Maintain updated and thorough CRM data.
• Employ analytical skills to monitor and report on key metrics.
• Stay abreast of and report on market trends, customer trends, and competitive activity.
• Participate in trade shows, sales meetings, industry meetings, and other activities as directed.
• Serve as an active student of the industry and sales profession.

Requirements

• Bachelor's degree in business, marketing, or other related discipline.
• Seven years of experience selling custom capital equipment.
• Key account management experience (ideal).
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in MS Office, particularly Word, Excel, PowerPoint, and Outlook.
• Working knowledge of CRM systems.
• Current valid driver’s license and the ability to obtain a passport for travel as required by the position.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular exposure to wet or humid conditions (non-weather), work near moving mechanical parts, and extreme cold and heat (non-weather).
• The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.
• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequently required to walk.
• Occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl.