Key Account Manager, Established Accounts

About the role

Join the best radiopharmaceutical company in the world! If you’re looking to make an impact while building a meaningful career in a specialized, fast-growing field, NorthStar Medical Radioisotopes is the place to do it. NorthStar Medical Radioisotopes is a growing, commercial-stage company focused on advancing patient care by providing therapeutic radioisotopes and novel radiopharmaceuticals to detect and treat cancer. At the forefront of NorthStar’s technological innovation is scientific excellence, using first-in-kind electron accelerator technology and integrated campus capabilities to drive progress in radiopharmaceutical manufacturing. Our work is driven by a meaningful mission—advancing life-saving radiopharmaceutical development and ensuring a reliable supply of critical medical isotopes for patients in need. As a rapidly growing organization operating on the cutting edge of science, we offer exceptional career growth and professional development opportunities, supported by world-class facilities and a competitive benefits package.

Responsibilities

• Serve as the primary commercial lead for assigned CDMO customer accounts, building and maintaining executive-level relationships while acting as the customer's advocate across internal functions.
• Develop and execute strategic account plans that align NorthStar's radiopharmaceutical manufacturing, isotope production, development, and commercial capabilities with customer objectives.
• Drive customer retention, satisfaction, and revenue growth by identifying expansion opportunities, managing account pipelines, and forecasting revenue across existing accounts.
• Lead commercial negotiations for contracts, pricing, statements of work, renewals, and scope changes in partnership with Finance, Program Management, and senior leadership.
• Partner cross-functionally with Operations, Quality, Regulatory, Technical, and Program Management teams to ensure successful customer onboarding, project execution, and delivery of commercial commitments.
• Lead executive business reviews and support proposal development by providing customer insights, competitive intelligence, and growth strategies.
• Maintain expertise in the radiopharmaceutical therapy market, industry trends, isotope supply dynamics, and competitive landscape while representing NorthStar at customer meetings, industry conferences, and commercial forums.

Requirements

• Bachelor’s degree in life sciences, business, or a related field required.
• Seven years of experience in key account management or strategic customer relationship management within a CDMO, CMO, pharmaceutical, or biotech environment, with a focus on managing and growing existing customer relationships.
• Demonstrated track record of retaining and growing revenue within an existing strategic account base and negotiating complex, multi-year commercial agreements.

Qualifications

• Advanced degree such as an MBA or MS preferred.
• Prior experience in radiopharmaceuticals, nuclear medicine, radioligand therapy, or a related regulated manufacturing environment strongly preferred.
• Working knowledge of radiopharmaceutical development and manufacturing, isotope supply chains, GMP requirements, and the regulatory pathway from IND through commercial approval.