Key Account Manager

About the role

This is a remote position for a Key Account Manager responsible for successfully managing assigned territories, closing new business, and building trusted customer relationships with Data Center Operators and/or Facility Managers. The candidate must reside in Texas.

Responsibilities

• Hunt for new business opportunities and consult with prospective customers to provide mutually beneficial solutions.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts through pipeline development and high win rate.
• Lead solution development efforts that best address end-user needs, coordinating the involvement of relevant company resources.
• Manage the end-to-end sales cycle for new and existing accounts.
• Utilize proactive/consultative selling methods to improve market share, revenue growth, and profitability.
• Provide regular updates to senior management on status and performance of customer accounts within the territory through CRM.
• Participate in industry or promotional events (e.g., trade shows, conferences) to cultivate customer relationships.
• Execute standard sales processes, including:
  • Develop and qualify opportunities
  • Understand customer buy process
  • Develop & adapt Enterprise sales methodologies
• Other duties as assigned.

Requirements

• A proven track record of success in selling enterprise software applications and managing major accounts.
• Passion for technology products and the ability to learn new technology at a high level.
• Proven business development process and skillset; experience in channel and direct sales. Pre-sales experience is helpful.
• Proven referenceable track record of managing and developing major accounts at the C-level.
• Strong account management and relationship-building skills.
• Knowledge and experience of multi-level selling and account management in large corporate accounts.
• Possess an existing and current network of data center infrastructure managers/directors/VPs that can be used as references for gaining access.
• Ability to converse and consult with customers, providing educational value during the process.
• Formal strategic/solution sales training (e.g., Sandler, Challenger, Strategic, SPIN).
• Proficiency in Microsoft Office/Exchange and CRM systems.
• BA/BS degree or technological certifications are preferred.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• College Savings Benefits
• Vision insurance
• Work from home

About Sunbird

Sunbird is a leading global software company in the data center industry, experiencing double-digit growth in each of the last five years. We focus on delighting clients and prioritize the end-user experience. We believe in collaboration, teamwork, creativity, and taking initiative.

Learn more about DCIM software: www.sunbirddcim.com/what-dcim

Read customer reviews: www.sunbirddcim.com/reviews

Why work at Sunbird: www.sunbirddcim.com/careers