Key Account Manager

About the role

RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry. The Key Account Manager role offers a starting salary of $50K, with potential for bonuses or commissions based on performance.

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Requirements

• As a minimum, you’ll need a Bachelor’s degree or equivalent related work or military experience with 1 year of professional experience
• 5 years of experience in a transportation sales environment is preferred
• Excellent verbal and written communication skills are essential

Qualifications

At RXO, we believe that a diverse workforce drives innovation and success. We are committed to creating an inclusive environment where everyone feels valued and respected. RXO is an equal opportunity/affirmative action employer.

Benefits

• Competitive pay
• Paid time off including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, and up to 15 days PTO for salaried employees
• Bereavement leave, volunteer time, jury duty, family bonding leave, prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance benefits including health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Skills

Strong interpersonal and communication skills are crucial for success in this role. A deep understanding of the transportation industry and the ability to build and maintain strong client relationships are also essential.

Benefits

• Up to 8 holidays per year
• Up to 2 floating Diversity Days
• Up to 13 days paid time off for hourly employees
• Up to 15 days paid time off for salaried employees
• Bereavement leave, volunteer time, jury duty, family bonding leave, prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Health insurance, prescription, dental, vision, life, disability, accident, critical illness, hospital indemnity
• Legal services, ID theft protection, accident coverage, critical illness coverage, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Pay

The starting salary for this role is $50K. Actual compensation may vary based on experience and performance.

Schedule

The schedule for this role is typically full-time, with flexible working hours to accommodate the demands of the job.