KEY ACCOUNT MANAGER
LATAM Airlines · New York, United States · 3 mo ago
HybridCustomer ServiceFull-time
Key Account Manager
Responsibilities
- Develop and strengthen strategic relationships with key accounts, driving revenue growth, customer satisfaction, and long-term business partnerships.
- Achieve sales and market share targets by identifying business opportunities, understanding customer needs, and delivering tailored value propositions.
- Negotiate and manage commercial agreements and account plans, ensuring alignment with LATAM’s short-, medium-, and long-term business objectives.
- Collaborate with internal stakeholders, strategic partners, and the Delta Joint Venture to maximize business opportunities and deliver a seamless customer experience.
- Analyze and optimize portfolio performance through sales, market share, and customer insights, leading business reviews, action plans, training initiatives, and continuous improvement efforts.
Requirements
- Hold a professional degree in Business Administration, Finance, Sales or similar.
- At least 2 years of experience in similar roles.
- Highly proficient in Google Workspace.
- Legally authorized to work in the United States.
- Advanced level of Spanish and English.
Qualifications
- Professional degree in Business Administration, Finance, Sales or similar.
- At least 2 years of experience in similar roles.
- Highly proficient in Google Workspace.
- Legal authorization to work in the United States.
- Advanced level of Spanish and English.
Skills
- Strategic relationship management.
- Sales and market share analysis.
- Commercial agreement negotiation.
- Collaboration with internal and external stakeholders.
- Portfolio optimization and continuous improvement.
Benefits
- Staff Travel benefits.
- Professional development programs.
- LATAM Wellbeing Program with discounts worldwide.
Pay
Competitive compensation package.
Schedule
Full-time, hybrid work schedule.