Key Account Manager

Responsibilities

• Serving as the primary contact for assigned OEM accounts, building and maintaining strong multi-level customer relationships.
• Driving expansion of Mobis’ electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS) within assigned accounts, with emphasis on Stellantis N.A.
• Developing and executing accounts specific strategies to grow existing business and secure new program awards.
• Coinciding cross-functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
• Monitoring account health metrics such as on-time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
• Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
• Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition.
• Tracking and reporting on sales pipeline and forecasts for assigned accounts.
• Staying current on industry trends and competitive activities affecting assigned accounts.
• Negotiating commercial terms for new programs in collaboration with senior leadership.
• Ensuring timely and accurate communication between customers and internal stakeholders.
• Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
• Participating in customer meetings and technical reviews including strategic planning sessions.
• Maintaining detailed account plans including organizational structure, decision-making processes, and relationship mapping.

Qualifications

• 7–10 years of automotive industry experience with a proven track record in OEM account management or sales.
• Stellantis experience highly preferred.
• Bachelor’s degree in business, Engineering, Sales, Marketing or related field; master’s degree is a plus.
• Experience with Global Tier 1 suppliers in customer-facing roles.
• Established relationships with OEM purchasing and engineering teams, especially within Stellantis.
• Strong technical aptitude in automotive systems, electronics, ADAS, and electrification.