Key Account Manager

Responsibilities

• Develops and maintains strong, long-lasting relationships with key clients.
• Identifies new revenue potential through strategic key account development and develops strategies to capitalize on them.
• Collaborates with strategic and operational support by various Fronius International departments to generate sales.
• Collaborates with local Regional Sales to ensure alignment with client needs and objectives.
• Prepares and executes potential national or even global commercial frame and discount agreements.
• Coordinates technical product developments with various contacts of Fronius USA & International.
• Handles Customer & Prospective projects and global activities in coordination with various Fronius USA & International departments.
• Evaluates and takes necessary steps regarding the launch of new systems and products relevant for the specific key account.
• Ensures that negotiated prices and conditions are maintained in the ERP system and shared within the global Fronius organization.
• Acts as the main point of contact for all communications and inquiries from assigned accounts.
• Understands clients' business objectives, challenges, and priorities to provide tailored solutions and support.
• Develops National Key Account plans to achieve revenue goals and objectives in alignment with SMEX methodology.
• Uses Account Management rollout model utilizing CRM to conceptualize and deploy the National Key Account plan in conjunction with tools for International key account.
• Achieves or exceeds sales targets and objectives for assigned key accounts by identifying opportunities to upsell, retrofit, or provide services to existing clients.
• Maintains account performance and metrics (e.g., revenue, new projects opportunities, etc.) and takes proactive measures to address any issues or concerns.
• Addresses any issues or concerns raised by clients in a timely and effective manner.
• Anticipates potential challenges or obstacles and develops contingency plans to mitigate risks together with stakeholders.
• Provides regular updates and reports to management on the status of key accounts, including progress towards goals, challenges, and opportunities.
• Creates CRM Account Cockpit & or Qlik Dashboard with live updates for monitoring purposes.
• Communicates effectively with clients through various channels, including meetings, phone calls, emails, and presentations.
• Supports Regional Sales teams in all efforts regarding National Key Customers (technical and sales-related topics).
• Facilitates the development of technical/maintenance/training documents for new and existing Key Customers.
• Participates in Key Customers related events to support Fronius marketing activities.

Requirements

• Experienced with management of large industrial accounts.
• Track record in successfully growing accounts and developing new targeted accounts.
• Strong presentation skills.
• Comprehensive IT skills.
• Customer-centric mindset.
• Willingness for continuous training.
• Team-oriented and willing to share knowledge.
• Solution-oriented and able to multi-task.
• Regular Travel.
• Flexibility (working hours and tasks arranged to suit customer requirements).
• Cost-conscious.