Key Account Manager

About the role

As our new KAM, you will become the primary link to our most important customers.

Responsibilities

• Win the floor: Drive sales through strong training and motivation of store employees
• Be the primary contact for our most important customers and proactively maintain a constructive dialogue
• Prepare and drive the negotiation process (the actual negotiations are conducted in collaboration with our CEO)
• Keep track of numbers, systems, budgets, and processes, and follow up systematically on these
• Get the customer on board with new initiatives – even in cases where there are no large budgets available for placements and campaigns

Qualifications

• Experience from the retail floor: You know what it takes to win on the floor and drive sales through store staff
• Retail experience: You have experience operationally driving large retail customers (e.g., Matas, Sephora, or similar)
• Technically and analytically strong: You have a handle on numbers, Excel, CRM, and digital and AI tools
• Drive and edge: You dare to push a little extra to our advantage, and you are good at finding solutions yourself
• Structured and linguistically strong: You are self-driven, structured, and speak/write fluent Danish and English

What we offer

• Full ownership of the retail business with direct access to the CEO
• Responsibility for some of the Nordic and Europe's most exciting retail customers
• A central role in a company experiencing strong international growth
• A close, engaged team with a lovely office, good lunch scheme, and an entrepreneurial culture where ideas quickly become action
• Compensation package: Fixed salary + variable bonus linked to B2B targets + pension