Key Account Manager

Key Account Manager

The Impact You’ll Have On The Organization and World

• Create a culture of collaboration and leadership through cross-functional efforts.
• Enhance customer satisfaction through personalized service and effective problem-solving.
• Add value and grow market share through lead identification, business development, and closing deals.
• Promote innovation by understanding client needs, market trends, influencing product development, and driving innovation within key consumer industries.
• Support sustainable practices by advocating for and implementing environmentally friendly solutions and practices.

It's Better with Bakelite: Our Commitment Back to You

• Shape our future by contributing to the next generation of the company.
• Champion associates through continuous learning and development.
• Protect the planet through focused efforts on profitability and environmental improvement.
• Ensure safety and well-being for all associates.
• Care for our associates and foster a positive workplace environment.

What Does a Typical Day Look Like?

• Collaborate with internal teams to deliver value-add solutions to clients.
• Build and maintain strong, customer-centric relationships with key strategic accounts.
• Foster multi-level relationships between Bakelite and customers.
• Contract with strategic customers.
• Identify opportunities for growth within the market and existing accounts, and develop strategies to capitalize on them.
• Develop key account plans for review with the commercial team and leadership.
• Achieve sales targets and drive revenue growth through effective account management.
• Manage market dynamics against Bakelite needs and capabilities.
• Stay updated on industry trends, market conditions, and competitor activities to provide strategic insights.
• Address client issues and concerns promptly and effectively, ensuring high levels of customer satisfaction.

What is Needed to be Successful in this Role (Required Skills/Abilities)

• Bachelor's Degree (Chemistry, Engineering, Biology, or Business) minimum requirement.
• Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background with emphasis on Industrial Chemical markets.
• Demonstrated evidence of a high degree of productivity and high level of knowledge/skills in the commercial field and technical fields.
• Ability to work well independently to achieve objectives and goals, while also forging connections with remote work groups.
• Experience with contracting, negotiating both internally and with the customer.
• Good interpersonal communication and desire to be a part of a team.

Required Qualifications

• Bachelor's Degree (Chemistry, Engineering, Biology, or Business) minimum requirement.
• Minimum 8 years of industrial chemical sales, procurement or marketing, or a technical background with emphasis on Industrial Chemical markets.
• Demonstrated evidence of a high degree of productivity and high level of knowledge/skills in the commercial field and technical fields.
• Ability to work well independently to achieve objectives and goals, while also forging connections with remote work groups.
• Experience with contracting, negotiating both internally and with the customer.
• Good interpersonal communication and desire to be a part of a team.

Preferred Qualifications

• Account or Commodity Management, including negotiations experience.
• Application knowledge.
• Value quantification experience.
• OEM & fabricator company experience in resin and chemical intermediate markets.
• Training in finance and marketing.
• Commercial experience with lean methodology.