Key Account Director, Diagnostics and Research

About the role

Tempus is seeking a Key Account Director to join our rapidly growing Life Sciences Diagnostics (Dx) and Research Services team. This role will focus on creating and expanding our global client relationships with some of the world’s leading biopharmaceutical organizations. The Key Account Director is responsible for cultivating and growing Tempus partnerships with pharmaceutical and biotechnology clients to support them in advancing their research, clinical, and/or commercial programs.

The diagnostic (Dx) segment of the Tempus Precision Medicine Platform—which includes sequencing diagnostics, companion diagnostics (CDx) development, multiomics, and CRO partnerships—is central to the future of scalable drug development and the broader realization of personalized medicine. The Key Account Director will collaborate across teams at Tempus to position the company as the preferred Precision Medicine Partner for key accounts.

Responsibilities

• Develop and drive global account strategy in coordination with our scientific and business operations teams
• Meet and exceed revenue goals for Tempus Dx and CRO product lines at the account while delivering on established strategic objectives for specific client accounts
• Build and maintain executive and R&D relationships & drive our CXO strategy leveraging Tempus senior leadership
• Become an expert in the partner’s strategy, pipeline, and portfolio to proactively determine all areas that the Tempus platform could be leveraged for advancing innovation
• Negotiate, secure, and manage pull-through of contracts with assigned client accounts
• Align the cross-functional team of Product Specialists, partner Key Account Directors (KADs), Translational Researchers, and Commercial Operations to most efficiently identify and deliver value at our clients
• Partner with our clients to develop and announce impactful case studies leveraging the Tempus Dx and CRO platforms to advance precision medicine
• Contribute to the development of the Life Sciences portfolio by providing feedback to Leadership regarding client responses and suggestions; maintain a solution-oriented mindset
• Track progress against defined strategic objectives and revenue goals; review progress/setbacks frequently with broader Account Team and Tempus Leadership
• Travel approximately 30% of working time, domestically and internationally
• Other duties as assigned

Qualifications

• Entrepreneurial sales approach; thrives most in a high-growth, rapidly evolving business environment
• Proactive mindset that bridges ideas to implementable solutions and can help move both internal and external stakeholders to quickly solve problems
• Deep relationships with pharmaceutical stakeholders
• Proven ability to navigate multi-faceted client organizations with repeated success
• Ability to set strategies/tactics that are aggressive but realizable
• Wins followers with a positive and energetic approach to work and life; gains energy from solving difficult problems
• Demonstrated ability to influence without authority (both with internal and external stakeholders)
• Learning agility to adapt to a rapidly changing environment within Tempus
• Exceptional account management, articulation of issues, and an ability to navigate a wide range of stakeholders to solve problems

Experience

• Minimum of 10 years of experience in Business Development and Sales within the Life Sciences sector, serving as the primary account manager (Pharma/Biotech)
• Ideally, 5+ years of experience working with organizations that support Life Sciences companies in R&D and/or diagnostic solutions used in clinical trial selection
• Strong knowledge of the drug and diagnostic regulatory approval processes, both in the U.S. and internationally
• Deep understanding of clinical trial design, execution, and timelines
• Demonstrated ability to build trust and credibility with clients, acting as a strategic advisor
• Proven success in negotiating and closing large, complex, multi-year agreements
• Bachelor’s degree in a Science or Business discipline; Advanced degree (MBA, PhD, or Healthcare certification) desired

Pay

The expected salary range for this role is $150,000–$200,000 if performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience.

Benefits

• Full range of benefits, which may include incentive compensation and restricted stock units
• Medical and other benefits depending on the position