Kerrville 02 (Sidney Baker/1246 E) Deli - Food Services Spec - Part time

Responsibilities

• Customer Service: Proactively provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Works independently with minimal supervision
• Food Service / Production: Applies expertise / experience to prepare, package, and merchandise fresh product effectively; focuses on inspecting for quality Slices, packages, labels, rotates, and culls products for poor quality Assists in technical areas as needed (e.g., more difficult set-up and clean-up; operation of Tortilleria)
• Sales: Uses advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
• Food Safety: Cleans and sanitizes display cases Operates and maintains all / more complex equipment properly Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) Required Strong customer service skills Required Communication and interpersonal skills Required Reading and writing skills Required Planning and organizing skills
• Education: HS Diploma or GED or equivalent Required
• Licenses/Certifications: Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance Required
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Perform the following, based on your Department Bakery: Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli: Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs While there may be exceptions, the measurements noted are generally defined as-- Constantly: 5.5+ hours per 8-hour day; Frequently: 2.55.5 hours per 8-hour day; Occasionally: 02.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.