Kerrville 01 (Main St/Hays St) Service - Customer Service Assistant - Part time

About the role

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Responsibilities

Customer Service

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise

Stocking / Sanitation

• Gathers baskets and picks up trash inside and outside Store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup
• Performs red basket fill up / retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

Qualifications

Knowledge, Skills & Abilities

• Ability to work in a fast-paced environment (Required)
• Ability to work with customers and stay attentive to their needs (Required)
• Ability to maintain a high level of productivity and efficiency standards (Required)

Education

No specific education requirements listed.

Licenses & Certifications

• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks. Work with Customers, staying attentive to their needs.

Frequency Definitions

• Constantly: 5.5+ hours per 8-hour day
• Frequently: 2.5–5.5 hours per 8-hour day
• Occasionally: 0–2.5 hours per 8-hour day

Constantly

• Reach at waist, grasp

Frequently

• Stand, walk

Occasionally

• Reach overhead, reach at shoulder, reach at knee, reach at floor
• Bend, stoop, squat, crouch, kneel, stair climb, pivot, twist
• Push / pull with arms, pinch, perform fine motor movements
• Be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions

Lifting Requirements

• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.