Kennywood - Stratwood Catering (White Oak, PA)
Role & Responsibilities
Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience.
Serve large groups of guests by assisting with buffet style service.
Prepare food through correct product specifications and procedures.
Replenish condiments, beverages, and food supplies while maintaining a clean work area.
Participate in the setup and breakdown of catered events.
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor.
Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities.
Support to other park Food & Beverage departments during the operating season, as needed.
Requirements
Must be at least 14 years of age to comply with Pennsylvania Child Labor Laws.
Able to work flexible schedule, including evenings, weekends, and holidays.
Able to work later evening hours during certain events.
Must have reliable transportation to and from your scheduled shift.
Able to comply with all uniform policies.
Able to refrain from on-the-job consumption of alcohol.
Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations.
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
Able to follow direction, multi-task, and work as part of a fast-paced catering team.
Physical Requirements
Ability to stand, walk, and remain on feet for majority of the workday.
Frequent stoop, twist, kneel, bend, squat, or reach above shoulders.
Withstand heat and humidity from food prep and kitchen equipment.
Carry, push, pull, lift, and hold objects weighing 30 pounds or more.
Working Conditions
Based in a variety of outdoor or indoor event locations.
Catered events may be held both onsite as well as offsite.
Subject to working late hours for some events (age-restrictions may apply)
Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
Frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments.
Frequent handling of cleaning chemicals and detergents.