Kennel Technician
About the Role
Kennel Technicians provide care and comfort to dogs and cats in our boarding and daycare facilities. They work directly with the animals providing meals, play time, and specialized care. Experience handling dogs and cats is required. Kennel Technicians report directly to the Pet Resort Boarding and Daycare Manager. We provide training and certification through Dog Gurus for all kennel staff.
Responsibilities
- Communicate with owners, management, and other staff about the needs of animals in care of the hospital.
- Work collaboratively with the Wignall Team to ensure a safe and comfortable stay for all pets.
- Provide boarding dogs and cats with clean bedding, fresh water and food.
- Clean soiled cages, pet accidents, and outside eliminations in a timely manner and in accordance with hospital/kennel protocols.
- Maintain a clean, safe and sanitary environment at all times in all kennel areas.
- Perform laundry and housekeeping duties as assigned.
- Check dogs/cats in and out of boarding and daycare following the kennel process.
- Use EzyVet & Smartflow software to read pet files, record appetites, enter bathroom notes, enter charges, etc.
- Monitor and report signs of illness, injury, or behavior concerns to the appropriate person.
- Follow feeding and care guidelines set forth by owners and management/veterinary staff.
- Oversee playgroups for safety and manage the behavior of dogs in play groups or one-on-one play using training and tools provided.
- Report any equipment malfunction and safety concerns to Pet Resort or Practice Manager.
- Follow all protocols set forth in the Kennel Ops Manual, including how to handle animals that are sick, injured, post-surgical, and/or aggressive.
- All other duties as assigned.
Requirements
- Dog handling experience (required).
- Works well independently as well as on a team.
- Strong communication and leadership skills.
- Hard-working and reliable.
- Physically able to perform all duties associated with this position.
Working Conditions
The work environment is within a clinical practice. Kennel Technicians must be prepared to work in a fast-paced environment that can be physically and emotionally demanding. They must be able to handle client interactions and perform housekeeping duties. Candidates need to be interested in animals and committed to their care and well-being.
- Able to work on their feet for long periods of time.
- Aware of potential exposure to bites, scratches, and loud environments.
- Possibility of allergies and exposure to zoonotic diseases; staff are encouraged to wear protective gear as needed.
About Us
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care. Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions. We are guided by the following values:
- Service – delivering exceptional service
- Empathy – leading with care
- Accountability – achieve meaningful outcomes
- Joy – be a source of light
- Exploration – learn to fuel growth
- Team – connect for success
Pay
Compensation is negotiable based on credentials and experience, starting at a range between $16–19/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Schedule
The kennel operates 7 days a week from 7 am–8/9 pm and does not close due to inclement weather.