Jobs · Management · Florida

Kendall #70 Server

MAJC✨ · Miami-Dade County, FL · 3 mo ago
Management$65k/yrFull-time

MAJC is the Hospitality AI Agent built for shift workers and operators—one platform designed for how the industry actually runs. Free for team members, subscription-based for operators.

About the role

Hire, train, and retain the team that powers your operations. MAJC’s platform includes:

  • Jobs Match: Connect on skills, shift fit, and culture—no per-click bidding, unlimited matches.
  • MAJC Trading Card profiles: Meet the human behind the resume, with work history, certifications, and skills that travel with workers across jobs.
  • Academy: Five-minute lessons with real certifications that land on workers’ Trading Cards.
  • Community: Moderated channels for workers and operators, fostering peer support and shared experiences.
  • Hospitality AI Agent: 24/7 personalized support for policy, recipes, scheduling, and shift challenges—no access cutoffs.

Why MAJC exists

The hospitality industry faces a 72% annual worker churn rate (BLS, 2025), with 780K open jobs (BLS JOLTS, Feb 2026) and 3.9% monthly quits. The hidden cost of churn averages $6,700 per replacement (Cornell Center for Hospitality Research), totaling $65,325 annually per location for a 15-employee venue. MAJC addresses this by providing tools to reduce churn and improve retention through support, upskilling, and community.

Benefits

  • Free for hospitality workers—no app-store tier or premium upcharge.
  • Portable MAJC Trading Card: Your skills, certifications, and work history travel with you across jobs.
  • Access to 18+ interactive hospitality courses and certifications.
  • 24/7 AI Agent support for shift-related questions, policy, and scheduling.
  • Peer community and mentorship from industry leaders.

Pay

MAJC is free for hospitality workers. Operators pay $4.99 per seat per month for unlimited access to the platform, including hiring, training, and retention tools.

Testimonials

  • “MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams.” — Andrew Zimmern, Chef, Author, Restaurateur and Television Personality
  • “MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success.” — Sarah King, Chief People Officer, Darden Restaurant Group
  • “MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership.” — Erika Bongort, Chef and Certified Cheese Professional
  • “Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program.” — Amy Hammond, Restaurant Manager and Hospitality Trainer

Built for hospitality

MAJC is designed by hospitality experts, with:

  • 100+ hospitality experts contributing to the platform.
  • 4 connected products (Jobs, Academy, Community, AI Agent) on one profile.
  • 94% of users reporting improved retention and support.

Featured MAJC Trading Cards

See how workers showcase their skills, experience, and certifications:

Andrea Simmons

  • Role: Bar Manager
  • Experience: 7 years across Brooklyn and Hudson Valley.
  • Strengths: Cocktail program, cost control, floor mentorship.
  • Work style: Heads-down prep, talkative on the floor, coaches by example, tracks pour costs weekly.
  • Looking for: Bar Manager, Beverage Director, or independent venue roles (full-time).
  • Growth goal: Move from bar manager to beverage director within 18 months; pursuing sommelier certification.
  • Background: Maison Premiere (Brooklyn), The Long Island Bar (Brooklyn), Troutbeck (Amenia).
  • Fun fact: Serves her grandfather’s Negroni recipe at the bar—same proportions, same gin, since 1994.

Marcus Reyes

  • Role: Sous Chef
  • Experience: 9 years across Austin fine dining and high-volume Italian.
  • Strengths: Line lead, wood-fire cooking, menu R&D.
  • Work style: Leads by example on the line, writes prep lists the night before, keeps the pass quiet during rushes.
  • Looking for: Sous Chef, Chef de Cuisine, or wood-fire kitchen roles (full-time).
  • Fun fact: Keeps a pocket notebook of every 86 and fire drill from the last three years—still references it for new menus.

Sofia Tran

  • Role: Lead Barista
  • Experience: 5 years in Portland specialty coffee.
  • Strengths: Espresso program, training, latte art.
  • Work style: Patient trainer on the bar, opens with dial-in, closes with tasting notes the team can repeat.
  • Looking for: Lead Barista, Coffee Director, or training-focused café roles (full-time).
  • Fun fact: Judged a regional latte-art throwdown and still pulls practice shots before every shift.

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