Katie Miller Residential Team Leader
Helen Ross McNabb Center · Knoxville, TN · 2 wk ago
Management$17.93–$21.3/hrVolunteer
About the role
The Team Leader is responsible for supervision of direct care staff and supervision of clients in the milieu including facilitation of a safe, positive, and therapeutic milieu. This position is also responsible for administration of the program rules and level system. The team leader will participate in the on call rotation, treatment team, and evening client groups. This position will also develop the monthly staff schedule and lead the monthly staff meetings.
Responsibilities
- Supervise and monitor clients in a therapeutic manner as evidenced by knowing their location at all times, talking calmly and rationally, and using the point system for behavioral issues.
- Responsible for enforcing program rules as evidenced by using the point system
- Arrive on time and ready to go at beginning of shift.
- Support and foster family involvement by supervising weekly visitation and/or checking clients in/out of the facility for weekly passes as evidenced by documentation on the visitation log, progress notes and temporary custody agreements.
- Coach and assist clients in being successful in meeting program expectations as evidenced by documentation in progress notes and verbal displays in treatment team discussions.
- Monitor client's behaviors and participate by giving significant client information and feedback in weekly treatment team meetings.
- Utilize active listening techniques as evidence by verbal and nonverbal communication.
- Responsible for completing all paperwork
- Responsible for completing daily shift notes.
- Responsible for completing incident reports for incidents on their shift.
- Responsible for notifying appropriate individuals asap.
- Perform random chart audits of progress notes.
- Conduct/assist in searches when clients return from home pass, at time of intake, and any other time there is suspicion on relapse.
- Conduct/assist in obtaining drug screens when clients return from home pass, at time of intake, and any other time there is suspicion on relapse.
- Perform and assist staff with therapeutic holds as needed when on shift.
- Perform vehicle checks, fire drills, and AED checks monthly and document as required.
- Conduct/assist A&D/mental health groups when on shift.
- Developing and maintaining curriculum for evening groups.
- Prepare/assist in preparing meals as needed on shift.
- Assist in maintaining a clean and productive work/living environment.
- Verbal communication given in a calm and positive manner 100% of the time as evidenced by tone and demeanor.
- Written communication should be clean and professional.
- Dress comfortably but professionally as an authority figure for the clients
- Complete all written trainings/test within the timeframes set by center guidelines.
- Attend and participate in all center required trainings.
- Prepare for and lead monthly staff meetings.
- Provide direct supervision for residential counselors.
- Coordinate scheduling to ensure