Kashrus Billing Assistant

Responsibilities

• Review billing data for accuracy; investigate and resolve discrepancies promptly
• Serve as the fill-in for the mashgiach expense report processing when regular team members are out
• Process monthly credits of invoices for entry into accounting software
• Create and email monthly statements to customers
• Generate and email weekly, monthly, and special request Kashrus certification fee invoices
• Monitor and respond to incoming emails in the general billing inbox
• Communicate with account managers and customers to resolve billing questions or issues
• Review newly created company records in internal systems to ensure accuracy
• Organize and send monthly billing reports to Rabbinic account managers for approval
• Maintain and update customer and billing information in internal systems
• Perform other duties or ad hoc projects as assigned by management

Qualifications

• Preferably Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field
• 1–2 years of billing, accounting, or administrative experience (nonprofit or service industry experience a plus)
• Proficiency with Microsoft Office applications (Excel, Word, and Outlook); comfortable working with PDFs
• Able to manage multiple priorities and meet deadlines
• Familiarity with or interest in kashrus and Jewish communal organizations preferred
• Familiarity with or ability to learn and navigate internal Kashrus software
• Strong organizational skills with excellent attention to detail and accuracy
• Excellent verbal and written communication skills
• Analytical and problem-solving skills
• Capable of working independently while maintaining effective communication with the team
• Professional and pleasant demeanor when interacting with internal colleagues and external customers
• Comfortable handling sensitive financial information with discretion and integrity

Pay & Benefits

The salary range for this position is $50,000- $60,000, commensurate with experience.

Health, Dental & Vision Insurance: The OU offers health insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA).

Instead of a single group plan, employees have the freedom to choose their own health insurance plan that fits their personal and family needs. The OU contributes a generous monthly amount directly toward your premium, making coverage more flexible, affordable, and tailored to you.

Employees enrolled in our health plan also receive an annual BeniComp stipend, a supplemental benefit that reimburses eligible medical, pharmaceutical, dental, and vision expenses.

In addition, the OU offers employees group dental and vision insurance through MetLife.

Additional Benefits and Perks:

• 10 Paid sick days
• 10-15 Paid vacation days
• Paid Jewish and Federal holidays
• Short Fridays to accommodate for Sabbath observance
• Free life and disability insurance
• Discounted continuing education opportunities
• 403(b) retirement plan with a 5% employer match after 3 years (requires a minimum 2% employee contribution)