Junior Systems Engineer

Duration: 18 months to start.

About the role

The company is looking for a Junior Systems Engineer to support hardware installations, testing, troubleshooting, and deployment activities at customer sites. This role will develop deployment documentation and technical specifications, resolve installation and boot-up issues, and serve as a customer contact for deployment-related inquiries.

Responsibilities

• Develop deployment support documentation for customers
• Work with the management to develop deployment specifications and configurations
• Analyze and troubleshoot deployment issues in a timely manner
• Act as customer contact for deployment related inquiries and issues
• Install and test hardware at customer sites
• Create technical artifacts needed for deployments at customer sites
• Troubleshoot malfunction occurrences during hardware installations

Qualifications

• Education: Bachelor s degree (in computer science, engineering, or mathematics) + 2 yrs. related experience
• Must be able to lift at least 30lbs
• Experience using power tools
• Experience troubleshooting installation/boot-up issues
• Knowledge and experience with mid to large scale hardware refreshes/deployments in a government environment
• Must have analytical and problem-solving skills
• Must have time management, priority allocation and task management skills
• Ability to interact with customers and team members
• Must be able to work in a time-sensitive environment installing hardware on mission-critical systems
• Must be able to work independently or as part of a team
• Must be able to travel- travel will be frequent
• Excellent customer service, Interpersonal skills and communication skills are required