Junior Operations Specialist

The Role

We're looking for a Junior Operations Specialist to support internal teams and help keep the business running smoothly. This is an entry-level role for someone who's organized, proactive, and comfortable working with data to support decision-making across the organization.

This is a launchpad role. You'll work across multiple functions—supporting product, analytics, account management, and operations teams—giving you broad exposure to how different parts of a data-driven business work together. You'll help with everything from coordinating projects and maintaining documentation to pulling data, building reports, and streamlining workflows. This kind of cross-functional visibility is rare early in a career, and it's designed to help you discover where your strengths and interests lie.

What You'll Do

• Data & Reporting Support
• Pull, organize, and analyze data from internal tools to support team needs
• Build and maintain dashboards, tracking sheets, and reports
• Prepare summaries and data snapshots for internal meetings and reviews
• Ensure data accuracy and consistency across systems
• Help teams access the information they need to make decisions
• Internal Operations Support
• Aid teams with day-to-day operational tasks and project coordination
• Help maintain internal documentation, processes, and workflows
• Track action items, deliverables, and deadlines across projects
• Support the execution of internal initiatives and process improvements
• Flag bottlenecks or issues and help troubleshoot solutions
• Cross-Functional Collaboration
• Work with product, analytics, account management, and operations teams on various projects
• Cook up cross-functional initiatives to gather information, align timelines, and keep work on track
• Gain exposure to design and engineering through cross-team initiatives
• Participate in team meetings, stand-ups, and planning sessions
• Tools & Process Management
• Help manage internal tools, systems, and shared resources
• Support onboarding of new tools or workflows
• Assist with QA and cleanup tasks to keep data and systems organized
• Leverage AI-powered tools and automation to improve efficiency (training provided—curiosity required)

Who You Are

• 0–2 years of experience (or relevant internships) in operations, marketing, analytics, business, or related fields
• Comfortable working with data—you can pull information, organize it, and present it clearly
• Hightly organized with strong attention to detail
• Proficient in Excel or Google Sheets—you can build reports, use formulas, and keep things tidy
• A clear communicator who can work effectively across teams
• Proactive and resourceful—you figure things out and ask good questions
• Eager to learn new tools, systems, and ways of working
• Excited about using modern tools—including AI—to work smarter and move faster

Nice to Have

• Experience with project management or documentation tools (Notion, Asana, JIRA, Monday, etc.)
• Exposure to analytics, BI, or reporting tools
• Familiarity with SQL or interest in learning it
• Familiarity with CRM, marketing, or operations platforms
• Basic understanding of how startups or digital businesses operate

Salary Range

$60,000 - $65,000 USD