Junior Network Engineer

About the Role

Support enterprise network operations, monitoring performance and assisting with routine tasks across LAN, WAN, wireless, and external connectivity.

Responsibilities

• Generate and maintain bandwidth and utilization reports, providing visibility into network performance and usage trends.
• Track and report on key performance indicators (KPIs), availability metrics, and service performance to support SLA compliance.
• Assist in preparing and distributing communications for planned outages and maintenance activities.
• Support incident response activities by assisting mid and senior engineers with monitoring, ticket updates, and basic troubleshooting tasks.
• Update and maintain records in enterprise systems (e.g., ServiceNow), ensuring accuracy and completeness of operational data.

Qualifications

• Experience supporting IT operations, network operations, or technical support functions in an enterprise environment.
• Ability to create and maintain reports on network performance, utilization, and availability metrics.
• Basic understanding of networking concepts, including routing, switching, and network performance metrics.
• Ability to maintain technical documentation and operational records accurately.
• Experience supporting ticketing systems (e.g., ServiceNow) for tracking operational activities.
• Associate's or Bachelor's degree in Information Technology, Network Engineering, Computer Science, or a related field (or equivalent experience).
• 1+ years of experience in network operations, IT support, or a related technical role.

Benefits

• Opportunity to contribute to mission-critical programs at a national scale.
• Investment in workforce through training, education, and career development.
• Collaborative and mission-driven organizational culture.

Pay

Annual salary of $50,000 - $60,000.