Junior Mortgage Consultant

Job Summary

The Junior Mortgage Consultant role is your launchpad into loan origination. You'll work directly alongside experienced Mortgage Analysts, connecting with customers by phone and email, guiding them through basic questions about the loan process, and gathering the information needed to move deals forward. You'll also help drive social media marketing and reach out to past customers to keep relationships warm. This role is designed to grow — many of our Junior Consultants move into full Mortgage Analyst positions as they build experience.

About the Role

Mutual of Omaha Mortgage is a division of Mutual of Omaha Insurance, built on hometown values and a reputation customers already trust. That trust makes your job easier — when you call, people want to talk. We're a full-service lender offering residential mortgages, refinancing, and specialty loans, backed by an outstanding operations team and pricing that stays competitive in any market.

Responsibilities

• Connect with customers by phone and email, guiding them through basic questions about the loan process
• Gather the information needed to move deals forward
• Drive social media marketing
• Reach out to past customers to keep relationships warm

Requirements

• You've got previous sales or customer service experience — full-time, part-time, any industry counts
• Mortgage experience is a plus, but not required
• Bachelor's degree preferred
• You're motivated, competitive, and driven to succeed
• You're a strong communicator who builds relationships easily
• You're comfortable in Microsoft Office, especially Outlook

Qualifications

• No mortgage experience required
• Warm inbound leads from customers interested in working with Mutual of Omaha Mortgage
• Extensive call coaching provided from day one
• Opportunity to grow into full Mortgage Analyst positions

Benefits

• $17/hour base pay, plus commission on funded and closed loans
• Additional $500–$2,000 per month in commission based on performance
• 40 hours/week, Monday–Friday, with flexible scheduling
• Medical, Dental, Vision, 401K with company match, and FSA
• Real growth opportunities into Mortgage Analyst and other roles