Junior Loan Processor

Key Responsibilities

• Review and verify loan application documentation for completeness and accuracy.
• Order and track appraisals, credit reports, title work, and other necessary documentation.
• Communicate effectively with borrowers, loan officers, underwriters, and closing agents to gather required information and resolve any issues.
• Maintain accurate and up-to-date loan files in our processing system.
• Ensure compliance with all federal, state, and company guidelines.
• Identify and resolve potential roadblocks in the loan process in a timely manner.
• Prepare loan files for underwriting and closing.
• Provide exceptional customer service throughout the loan process.
• Assist with other tasks as needed to support the loan origination team.

Qualifications

• A high school diploma or equivalent required; an associate's or bachelor's degree preferred.
• Interest in learning mortgage loan processing procedures, documentation, and regulations (e.g., RESPA, TILA).
• Proficiency in using loan processing software and Microsoft Office Suite.
• Excellent organizational, time-management, and problem-solving skills.
• Strong attention to detail and accuracy.
• Exceptional written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• A commitment to providing outstanding customer service.