Junior Knowledge Manager - Clearance Required with Security Clearance
Cydecor, Inc. · Alexandria, VA · 1 mo ago
Information Technology$95k–$137k/yrInternship
Responsibilities
- Design and develop a user-friendly interface for the deliverables and documentation, ensuring easy navigation and accessibility for all users
- Conduct user research and testing to inform design decisions and ensure the ontologies meet the needs of the OBI practitioners
- Develop workflows for document and information sharing, ensuring that all relevant stakeholders have access to the information they need
- Collaborate with team members to identify and document business processes, and develop workflows to support these processes
- Develop a document management system, including features such as document upload, search, and retrieval
- Ensure that all documents are properly stored, retrievable, and version-controlled
- Develop an API for integration with other systems, including project management tools and customer relationship management tools
- Ensure that all integrations are properly tested and validated before implementation
- Collaborate with team members to identify and prioritize updates and maintenance tasks
- Monitor and analyze application performance to identify areas for improvement
- Use data and analytics to inform design decisions and ensure the application is optimized for user experience
- Provide ongoing training and support to users on the use of the application, including workflows and documentation
- Ensure that users are aware of the benefits and best practices for using the application
Requirements
- Minimum 3 years of experience related to knowledge management with at least a portion of the experience within the last 2 years
Qualifications
- Bachelor's degree
Skills
- Experience with centralized and peripheral databases, content management, records management systems
- Experience with workflow and process development
- Experience with document management systems
- Experience with API development
- Experience with data analysis and reporting
- Experience with user research and testing
- Experience with project management tools and customer relationship management tools
Benefits
- The projected compensation range for this position is $95,000-$137,000
- Cydecor offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition and Professional Development Assistance and more
Pay
- The projected compensation range for this position is $95,000-$137,000
Schedule
- Monday - Friday, 8 hours each day