Junior Infrastructure Engineer

About the role

As a Junior Data Center Infrastructure Engineer, you will support day-to-day operational tasks across Acronis's data center locations. Your responsibilities include assisting with hardware installation, RMA processing, documentation, and routine infrastructure tasks.

Responsibilities

• Aid in coordinating DC smart hands and contractors for hardware equipment tasks
• Maintain and document DC infrastructure, including rack layouts and cable records
• Support hardware ordering requests from service teams
• Afford management of spare parts inventory and tracking stock levels
• Help process new hardware deliveries and RMA requests
• Maintain and improve cabling organization and labeling
• Follow established procedures for hardware installation and decommission

Requirements

• 0–2 years of experience in a data center, IT operations, or similar hands-on technical environment
• Basic understanding of data center concepts: power, cooling, rack units, and hardware redundancy
• Some exposure to rack-mountable hardware and physical IT equipment
• Ability to follow and contribute to operational guides and infrastructure documentation
• Comfortable working with structured cabling and cable management for various IT equipment
• Attention to detail when tracking and maintaining asset records
• Basic familiarity with IT network topologies and common troubleshooting steps
• Willingness to learn hardware selection, integration, and basic load testing under guidance
• Fluent written and spoken English

Qualifications

• Basic understanding of data center concepts: power, cooling, rack units, and hardware redundancy
• Some exposure to rack-mountable hardware and physical IT equipment
• Ability to follow and contribute to operational guides and infrastructure documentation
• Comfortable working with structured cabling and cable management for various IT equipment
• Attention to detail when tracking and maintaining asset records
• Basic familiarity with IT network topologies and common troubleshooting steps
• Willingness to learn hardware selection, integration, and basic load testing under guidance
• Fluent written and spoken English

Skills

• Hands-on technical experience in data center environments
• Basic understanding of data center infrastructure concepts
• Structured cabling and cable management skills
• Attention to detail and organizational abilities
• Basic IT network topologies and troubleshooting skills

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Disability and life insurance
• 401(k) retirement plan with company match
• Bargainable vacation policy

Pay

The US pay range for this position is up to $58,000.

Schedule

This position is expected to be on-site up to three days a week at our facility in Deer Valley (Phoenix, Arizona).