Junior Estimator Trainee

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines
• Partners with the insurance companies to manage customers claim to insure the best customer experience
• Maintains communication with customers providing updates on repair process
• Coincides with technicians to confirm all aspects of the damages are identified
• Maintains customer satisfaction scores according to company standards
• Performs quality inspection prior to vehicle delivery to the customer
• Performs other related duties as assigned

Qualifications

• Must be at least 18 years of age
• Valid Driver's License Required
• Ability to provide clear, concise information in writing, via phone and in-person
• Prior collision estimating experience preferred
• Familiar with estimating systems CCC1 preferred
• Strong organizational skills
• Successful completion of background check required

Behaviors/Competencies

• Integrity -Respect, and accountability at every level and in every interaction
• Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
• Innovation -Develops and displays innovative approaches and ideas to our business
• Teamwork -Contributes to building a positive team spirit. Supports everyone’s efforts to succeed

Physical & Environmental

• Regularly required to use their hands and is required to talk and hear
• Frequently required to stand, sit, and walk occasionally for long periods at a time
• Occasionally required to reach with hands, and arms and move objects up to 20 pounds
• Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus
• Abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required

Classic Collision is an Equal Opportunity Employer

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Reasonable Accommodations

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision.com, or call (470)500-6808. This email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.