Junior Demand Writer

Location: Costa Mesa, California

Employment Type: Full-Time | Temporary (6 months+)

Pay: $24 - $27/hour

Schedule: Monday – Friday, 8-hour shift, onsite

About the Role

We are looking for a Junior Demand Writer to prepare and write demand packages, resolve, and close client’s cases. As our Junior Demand Writer, you'll transform well-prepared case files into compelling narratives that insurance companies can't ignore. This is the perfect launchpad for those seeking to master the art of personal injury advocacy through powerful legal writing.

Responsibilities

• Actively work with Demands Team on Settlements.
• Answer and route incoming calls on a multi-line telephone system.
• Scan, photocopy, fax, and file documents.
• Write and proofread demands to insurance carriers.
• Present counter-demands both written and verbal to carriers and adjusters.
• Monitor and prioritize cases as statutes of limitations are approaching.
• Ensure the client is kept informed of all case progress and status changes.
• Regularly speak with clients and their families regarding injuries and settlement.
• Communicate as liaison to litigation teams.
• Manage case status updates and document all information in CRM.
• Send settlement release to client and insurance company.
• Sort and document settlement correspondence from insurance carriers.
• Role may include other relevant duties as assigned.

Qualifications

• 1 – 2+ years of experience as an auto insurance claims adjuster (bodily injury or property and casualty), personal injury, or workers compensation.
• 1-2+ years as an administrative assistant, journalism, writer, communications, English teacher, or relevant experience.
• Bachelor’s Degree is preferred, but not required.
• Bilingual in Spanish is preferred.
• Proficient in Microsoft Office Suite.
• Comfortable speaking on the phone with difficult clients.
• Comfortable working in a fast-paced environment.
• Excellent organization, written/verbal communication skills, and attention to detail.

Benefits

• Medical
• Dental
• Vision
• Disability
• 401k