Junior Claims Adjuster

Five Star Infrastructure Services provides turn-key utility construction services founded on safety, quality, and adaptability. With over 1,800 employees, we tackle complex projects while prioritizing customer service, safety, and quality, setting us apart in the industry.

About the role

The Junior Claims Adjuster provides administrative support for the company’s claims management process, including workers’ compensation, auto liability, general liability, property damage, and subcontractor claims. This role involves maintaining claim documentation, coordinating communication between internal departments and insurance carriers, tracking claim activity, and ensuring accurate recordkeeping. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced construction environment.

Responsibilities

• Assist in the administration of workers’ compensation, auto, general liability, and property damage claims.
• Open new claim files and maintain accurate electronic and physical claim records.
• Collect accident reports, witness statements, photographs, police reports, and other supporting documentation.
• Coordinate claim documentation with field operations, Safety, Human Resources, Fleet, and Project Management teams.
• Communicate with insurance carriers, third-party administrators (TPAs), adjusters, legal counsel, and medical providers.
• Monitor claim status and follow up on outstanding documentation or requests.
• Maintain claim logs, databases, and reporting spreadsheets.
• Assist with OSHA incident documentation and regulatory reporting as needed.
• Track claim reserves, payments, and settlement documentation.
• Prepare routine claim summaries and management reports.
• Assist in identifying claim trends and loss prevention opportunities.
• Support insurance renewal activities by gathering loss runs and claim history.
• Assist with Certificates of Insurance (COIs), subcontractor insurance compliance, and claim-related insurance documentation.
• Maintain confidentiality of employee medical information and claim files.
• Ensure compliance with company policies, insurance requirements, and applicable state and federal regulations.